Effective Date: March 1, 2026

Accessibility FAQs

What is WCAG 2.1 AA?

WCAG 2.1 AA is a set of internationally recognized guidelines for making websites accessible to people with disabilities. The “AA” level represents a mid-range standard that addresses the most common accessibility barriers. Compliance with WCAG 2.1 AA is widely considered the benchmark for web accessibility and is the standard we target for the ILCC website. WCAG guidelines are organized around principles like making content perceivable (providing text alternatives for images), operable (keyboard accessible), understandable (clear language and predictable navigation), and robust (compatible with assistive technology).

Can I navigate your site with a keyboard only?

Yes. Our website is designed to be fully navigable using only a keyboard. All interactive elements (links, buttons, forms, menus) are accessible via the Tab key for forward navigation and Shift+Tab for backward navigation. Visible focus indicators show where you are on the page at all times. Special keyboard shortcuts include: Escape to close modals or dropdowns, Enter or Space to activate buttons, and arrow keys for menu navigation. If you find any element that is not keyboard accessible, please report it to us immediately.

What if I can’t use the Calendly booking tool?

If our online scheduling tool presents accessibility barriers, you can schedule a consultation by calling (941) 254-3144 directly or emailing [email protected] with “Consultation Request” in the subject line. Mike or a team member will help you find a suitable time and confirm via phone or email. We provide the same consultation experience regardless of how you book, with no additional fees or different service level. Simply let us know your availability and project type, and we’ll work around your schedule.

Will your site work with my screen reader?

Our website is designed to be compatible with major screen readers including JAWS, NVDA, and VoiceOver. We use semantic HTML, ARIA labels, and proper heading structure to ensure screen readers can interpret our content correctly. All images have descriptive alt text, form fields have labels, and navigation landmarks help you jump between sections. If you experience issues with a specific screen reader or browser combination, please contact us with details about the problem so we can investigate and fix it.

How often do you test for accessibility?

We conduct accessibility reviews on a quarterly basis using both automated scanning tools and manual testing. We also review accessibility whenever new content or features are added to the website. User feedback is incorporated into our testing and improvement cycle on an ongoing basis. Our quarterly testing includes: automated scans with tools like axe, WAVE, and Lighthouse; manual keyboard navigation testing; screen reader testing with NVDA and other readers; color contrast verification; and form accessibility checks.

Need Accessibility Assistance? Schedule a Free Consultation

If you have accessibility needs or encounter barriers accessing our website or information, we’re here to help. Schedule a free consultation and let us know about your accessibility requirements. We can discuss alternative ways to access our content, arrange a phone consultation, provide materials in alternative formats, or address any other accessibility needs you may have. Your ability to access our services and information is important to us.

Schedule a Free Consultation